Thursday, August 30, 2018

Bully For You But Not For Me! & More Sneak Peeks

I will be the first to admit that Lilah Rose is spoiled.  She sleeps in bed with us.  She eats special diet kibble.  And she has a lot of toys.  She does go through them pretty fast.  I think she's an above average chewer.

We have tried the Bark Box and really liked it except that Lilah would chew through the toys faster than I'd like.  Thus I'd have to take the toy away and toss it.  So sad.

I read about the newest monthly subscription box for dogs ~ Bullymake Box.  I found a promotional code for $10 off the regular box price and decided to give it a go.  It arrived today.  Well, I do not like it at all.  Let me count the ways...

1.  The website (in the FAQ section) states that inside the Bullymake box are 5-6 toys.  There were only 4 toys in her box.

2.  I can't remember where I read that the toys were all made in the USA - I may have read that incorrectly.  Well, at least half of them are made in China.  One was made in the USA and there is one with doesn't say where it was made.  In general, I try to steer clear of dog toys made in China. China just doesn't have the same safety regulations as the US does.

3.  One of the toys was this HUGE big blue tooth that is as hard as a rock. Seriously, there is no kind of give or anything to it.  I am afraid Lilah will break her teeth on it.

4.  I wrote to customer service all the above (very politely) and received an email stating that "Please know that our toys only box comes with 4-5 toys".  CS also told me that they would be happy to send me replacement toys.

This is after I had specifically said I don't want any more toys and asked for a refund.  I also asked  to unsubscribe me from any further Bullymake boxes.  In my second email, I copy/pasted the quote from their own FAQ section and again told them no more toys and I would like a refund.

I have a feeling their guarantee that their customers would be happy matches their FAQ answers.  Oh bother.

I can't decided whether or not to throw the toys out or to donate them.  I really don't want any dog to break its teeth.

~~~

The good news is that the Gentlework with Gina is coming along.  Here are a few more items that I will be selling.  As autumn is quickly approaching, I thought I'd make some sweet cards in lovely autumn colors. As of today, there are several of two different types of cards that will be available.

My Mister (and photographer) has been very busy with work and hasn't been able to take "good" pictures for me but he be free shortly.  I don't know why the two pictures above have different lighting to them. Photography is not my gift!



Anyway, the sunflower cards will be available with the plum border and also in a dark green border.  The envelopes will have a beautiful plum sunflower on the back.  The envelopes are the same color brown as the card.




The autumn leaves cards "with Gratitude" showcase the season's colors. Each of the envelopes have a sweet golden leaf stamped in the front left corner.  The envelopes themselves are lined with a beautiful rust color.

~~~

Bullymake customer service is still emailing me:  they can give me a $5 credit toward the box or I can ship the box back for a complete refund.  I asked for a postage paid label because I am not going to pay for shipping it back.  Nothing but crickets now.  The box is heavy and certainly will cost a good $10 to return.  I'd rather donate the toys...

Received another email where they have instructed me to take the box to the Post Office with Return to Sender on it. I didn't know I could do that since I've opened it but I can tape it closed I guess. Supposedly they will refund me fully when they receive it.

14 comments:

  1. Hi Gina~

    I'm sorry about the dog toys...I'm picky as well, and I really don't like to buy things from China. Although it's hard sometimes to find things that aren't made there. Glad you discontinued their service, and thank you for the heads up.

    I love your, Gentlework with Gina shop! You do such beautiful work, and I love your gorgeous, Fall lineup, so pretty!!

    Have a wonderful week-end, sweet friend!!

    Hugs and Love,
    Barb

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    1. Barb, it is hard to find USA made dog toys. I am always on the lookout for them. If I had known that Bullymake ones were from China, I'd never have signed up. Oh well. Hopefully it will all work out. xo

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  2. Awww.. your dog sounds like a real sweetie!
    We have our big ol' bundle of fur that is a sweetie too. It's a wonder how these four legged friends become such important members of our family :)

    I've never subscribed to any of those clubs. I have been tempted, but after a friend of mine had a similar experience as yours, I steer clear now.

    Your cards are beautiful. It's been a long while since I last made card... maybe this winter when it's cold out, I'll pick that hobby back up.

    As for the veggies in soup.. I've had fairly good luck with them staying firm and delish after freezing... knock on wood :)
    I sure wish I had boughten some of those awesome containers years ago! What a cinch to use.

    Smiles :)
    ~K.

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    1. Kerin, winter is a wonderful to work on crafts. The outdoors doesn't call me as often or for as long. Thank you for getting back to me about the veggies!

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  3. I love the cards you are making.....especially the one with shades of lavender. Hope you get your refund....oh bother!

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    1. Diane, thank you. I think the plum color is one of my favorites!

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  4. Your cards are very pretty, especially the plum one. I like the accent on the envelope flap, too. Hope your mail order hassles get sorted soon.

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    1. Lorrie, me too. I love to add a little something to the envelopes. I think it makes a big difference!

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  5. So disappointing when shopping doesn't live up to the promise. I hope you will get a full refund.
    I love the idea of a little decoration on the envelopes of your cards, so pretty.

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    1. Thank you, Elizabeth. Whether there is a little something on the back or the front of the envelope, I think it adds a little special touch.

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  6. Beautiful work Gina and your photography is not that bad really...nice in fact. I will not buy cheap stuff including those cheap copied dies from that country, they never last long...hugs.xx

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    1. Annie, I've heard about those cheap knockoff dies and stamps. I'm with you. I'd rather pay a little more for quality!

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  7. Sorry about your disappointing time with the toys, I ordered ink refills for my markers a week ago and have heard nothing after writing an email asking what could be the problem, and will I be getting my order, if not I would like to cancel and get them elsewhere.
    Your cards are just lovely, I really like the purple sunflowers, never thought of that and love the look, such a pretty fall card with the leaves too!

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    1. Connie, I hope you get your marker refills. I've never ordered ink refills before.

      Glad you like the sunflowers!

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But oh! the blessing it is to have a friend to whom one can speak fearlessly on any subject; with whom one's deepest as well as one's most foolish thoughts come out simply and safely. Oh, the comfort — the inexpressible comfort of feeling safe with a person — having neither to weigh thoughts nor measure words, but pouring them all right out, just as they are, chaff and grain together; certain that a faithful hand will take and sift them, keep what is worth keeping, and then with the breath of kindness blow the rest away. ~Dinah Maria Craik, A Life for a Life, "Chapter XVI: Her Story," 1859